Return and Refund Policy

Thank you for shopping with Ghorerkapor.
Please read our Return and Refund Policy carefully before placing an order. By purchasing from our website, you agree to the terms outlined below.

1. Product Checking at Delivery

Customers are strongly advised to check the product in front of the delivery personnel at the time of delivery.

If any issue such as:

• Wrong product

• Damaged product

• Missing items

is found after the delivery person has left, Ghorerkapor will not be responsible, and no return or refund will be accepted in such cases.

2. No Refund Policy

🚫 We do not offer refunds under any circumstances.

Once an order is confirmed and delivered, the payment is non-refundable.

3. Return Policy

We allow returns only under specific conditions:

• The customer must report the issue immediately at the time of delivery

• The product must be:

  • Unused

  • Unwashed

  • In original condition with packaging intact

🔁 Return is allowed only by paying the delivery charge upfront (both return and re-delivery charges, if applicable).

4. Customer Fault or Change of Mind

Returns or refunds will NOT be accepted for:

• Change of mind

• Size issues (if size details were provided)

• Color difference due to screen/display variation

• Customer fault or misuse

• Failure to check the product in front of the delivery person

5. Delivery Charge Responsibility

All delivery charges are non-refundable.

If a customer wishes to return a product, they must bear the full delivery cost upfront.

6. Exchange Policy

Exchange may be considered only if:

• The issue is reported immediately during delivery

• Stock availability allows exchange

Exchange delivery charges must be paid by the customer.

7. How to Request a Return

To request a return (where applicable), please contact us immediately:

Email: ghorerkaporofficial@gmail.com
Phone / WhatsApp: +8801796441025

Provide:

• Order number

• Product images/videos (if required)

• Clear explanation of the issue

8. Policy Updates

Ghorerkapor reserves the right to update or modify this Return and Refund Policy at any time without prior notice.
Any changes will be effective immediately after being published on the website.

Thank you for choosing Ghorerkapor.
We appreciate your understanding and cooperation to ensure smooth service for everyone.